Finding and playing movies
ViewShare and uploads
Using Voddler on my computer, mobile, tablet or TV
Voddler's offers and how to pay on Voddler
My account and connecting to social networks
Voddler's streaming technology, VoddlerNet
Error Codes and Known Issues
FAQ

Voddler Technical Requirements

When you are using Voddler on a PC/Mac, these are the technical requirements for an optimal viewing experience.

Hardware

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Minimum requirements for Windows
  • Intel Core Duo 1.8GHz, AMD Athlon™ 64 X2 4200+ processor
  • 128MB of RAM
  • 64MB of VRAM

Minimum requirements for Mac
  • Intel Core Duo 2.66GHz processor (or equivalent)
  • 512MB of RAM
  • 128MB of VRAM

Operating systems

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Voddler works on following operating systems:

For Windows:
  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Microsoft Windows XP

Note: Voddler does not yet work on Microsoft Windows 8 Beta.

For Mac:
  • Mac OS X v10.5 or later with Intel processor
A note about Linux: Unfortunately, Voddler does not work on Linux-based machines. This is because we haven't been able to secure rights from the leading content companies for this platform. We are working on changing this.


Browsers

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Voddler works on the following browsers:

For Windows:
  • Microsoft Internet Explorer 7.0 or later
  • Firefox 3.x or later
  • Chrome 2.0 or higher
Note about Internet Explorer and Windows 7 64-bit: Unfortunately Voddler can not be played in Internet Explorer if you have a Windows 7 with a 64-bit browser. You need to change to a 32 bit browser for Voddler to work.

For Mac:
  • Firefox 3.x
  • Safari 3.x or higher
Note: Voddler does not support Microsoft Internet Explorer 6


Bandwidth and hard drive space

=========================

For an optimal viewing experience, we recommend a stable connection of 3,5 Mbit/s. Voddler does work on lower bandwidth connections, as long as those connections are stable and uniterrupted. To check your current bandwidth visit www.bredbandskollen.se or www.speedtest.net.

When watching Voddler on a PC/Mac, we also recommend that you have 13 GB of free space on your harddrive to be able to use Voddler. More importantly, you need to have a minimum of 2 GB of free space on your C: drive for the Adobe Air temp files to be stored. (None of this applies to watching Voddler on mobile devices.)

We ask for this space on your computer because every time you play a movie some pieces of the movie will be stored temporarily on your computer. (More about how our streaming solution VoddlerNet works is here.)


Firewall/Antivirus Settings

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When you watch films via Voddler, you may have to adjust your firewall settings to allow outgoing communiction. This is because of how our VoddlerNet solutions works. Your installation of VoddlerNet talks to other nodes in the VoddlerNet to be able to access content and information needed to run the service.  The program may therefore prompt you to change your firewall settings, and sometimes also your antivirus settings.

How to change the firewall/antivirus settings
Consult your firewall/antivirus manual. We are currently in the process of testing all of the most common firewalls/antivirus/operating systems but we will not be able to include every possible configuration.

Please note that the Voddler-stream is a safe, non-virus stream. Since Voddler is communicating constantly, some antivirus programs might, wrongly, accuse Voddler of being a Trojan.

If you need to open ports in your router to make Voddler work:
These are the ports in your router that VoddlerNet uses:
  • External ports: All ten ports in the interval 42042 ... 42051, they must be open for both incoming and outgoing traffic.
  • Internal ports: 19035 and 51116, they are used for communication between VoddlerNet and other programs.
My firewall is blocking Voddler - what do I do?
You may get the message that your firewall program has detected "a recent attack" and blocked Voddler

The firewall (mistakenly) identifies Voddler as a Trojan. You need to edit your firewall settings to let Voddler through. If you have Mac, you’ll find this under System Settings. If you have PC, you usually find this under Start and your control panel.