Finding and playing movies
ViewShare and uploads
Using Voddler on my computer, mobile, tablet or TV
- Voddler's platforms
- Voddler Technical Requirements
- Optimize your video settings
- Availability
- Connect your computer to your TV
Voddler's offers and how to pay on Voddler
My account and connecting to social networks
Voddler's streaming technology, VoddlerNet
Error Codes and Known Issues
- Error Code 1238
- Error code 2121
- Error code 4004
- Error code 7707
- Error code 7722
- Offline mode doesn't work in Chrome
- Can't login with Facebook Connect on mobile apps
- Iphone Error codes
- Slow surfing with ComHem modems
FAQ
- I only get a black screen! And if I do get a movie to play, it is choppy.
- How can I find the movie I saw earlier? How do I continue where I stopped watching?
- Do I have to be a member to use Voddler? What does it cost?
- I don't remember my username or password!
- How can I pay for my rental movie? Do I have to register a credit card?
- My payment was refused! What went wrong?
- I wanted to download my movie instead of streaming it– but the download didn’t work. What can I do?
- Can I use Voddler in my country?
- I don't want more newsletters from Voddler!
- I want to cancel my Voddler Plus monthly payment!
- How do I change my e-mailaddress?
- I want to cancel my Voddler account completely!
- I get stuck on some % when starting a movie. How do I fix this?
- Do you have HD and surround sound?
- I want to uninstall your streaming solution VoddlerNet from my computer!
- Do all films have subtitles?
- Where are the free films?
- Jag har ett 3-abonnemang med Voddler - men det funkar inte som det ska.
- Why doesn’t Voddler work on Linux-platforms?
- How It Works
- I have problem with installation of the Offline Player
- LiveShelf
- Newsletter
Can't login with Facebook Connect on mobile apps
On
our site, you have the option of signing in using your
Facebook-account. This does not work in our mobile aps.
The issue
Unfortunately, those Voddler users who have connected their Voddler account throughFfacebook can not login to the Voddler app. They get an error message saying: Login Error: An unhandled error has occured
The solution
In order to login to the app, you must request a new password from Voddler to reset your login:


If the problem persists
If you still can't login to the Voddler app, please contact our support for more help.
The issue
Unfortunately, those Voddler users who have connected their Voddler account throughFfacebook can not login to the Voddler app. They get an error message saying: Login Error: An unhandled error has occured
The solution
In order to login to the app, you must request a new password from Voddler to reset your login:
- Go to www.voddler.com
- Click "Login"
- Click on "forgot your password"
- Fill in your emailadress
- A new password will be sent to your email
- Follow the instructions to reset your password
- Go to your app and log in with your emailadress and the given password from the mail.


If the problem persists
If you still can't login to the Voddler app, please contact our support for more help.


